De-escalation and Occupational Violence and Aggression training

De-escalating challenging behaviour is critical to building a robust and safe environment that protects everyone involved in sport. This course will develop vital skills in managing challenging behaviours from a variety of stakeholders.

Participant outcomes include:

• Enhanced situational awareness
• Recognising early signs of escalating situations
• Manage emotions and communicate effectively in aggressive situations
• Implement de-escalation strategies while maintaining composure
• Enhance confidence in managing aggressive situations
• Use appropriate verbal and non-verbal communication in aggressive situations
• Learn how to address different types of aggressors, including those influenced by drugs or alcohol.

Note: There is a maximum of 25 participants per course and will be first come first served. 

Access the Murray Rooom on Level 2.